SHINKURO VALLEY Co., Ltd. (hereinafter referred to as "the Company") handles information pertaining to all users (hereinafter referred to as "User's") of the services related to the applications provided by the Company (hereinafter referred to as "the Service") as follows.


1. Personal Information Obtained

The Company may obtain the following items of personal information through the Services.

1) Full name
2) Date of birth
3) Address
4) Telephone number
5) E-mail address
6) Usage and purchase history for the Services
7) Social media ID details
8) Information contained within the User's device which the Company requires pertaining to the Services
9) Browser cookie data and handle names


2. Management of Personal Information

The Company will maintain the User's personal information in its most accurate and recent form and has undertaken steps to prevent unauthorized access, theft, falsification, or divulgation of personal information such as providing and training employees in its security systems and data management protocols, etc. to enable strict management of all personal information in the Company's keeping.


3. Purposes of Use for Personal Information

Personal information collected from the User may be utilized towards communications or notifications regarding operations from the Company, and in response and handling of user inquiries as pertains to the intents listed below through distribution of e-mails and informational materials.

1) For purposes of identity verification or provision of the Services
2) For purposes of billing or invoicing for the Services
3) For purposes of providing support for the Services
4) For purposes of advertising for the Services
5) For purposes of surveying, creating statistical materials of, and analyzing usage of the Services
6) For purposes of implementing prize draws, events, campaigns, etc.
7) For purposes of sending newsletters, announcements, or other forms of contact via e-mail
8) For other purposes to be specified upon collection of additional personal information


4. Prohibition of Disclosure or Provision of Personal Information to Third Parties

We manage personal information entrusted to us by our customers appropriately in accordance with laws and regulations, and will not disclose such personal information to third parties except in the following cases.

1) With the User's permission
2) In the event that the Company must disclose information to a trusted party in order to provide a service pertaining to the User's wishes
3) In the event that the Company judges it pertinent to protect the rights, profits, or reputation, etc. of the Company, other users, or of a third party
4) In the event that the law requires disclosure


5. Security Protocols Regarding Personal Information

The Company takes strict security measures to ensure the accuracy and safety of personal information, and strives for continuous improvement of such security.


6. Retention Period for Personal Information

We will retain and store collected personal information until it is no longer necessary for the fulfillment of the purpose of use. Personal information that is no longer necessary for the fulfillment of the purpose of use will be promptly deleted.


7. Correction and Deletion of Personal Information

If there are any errors or changes in your personal information, you may request that we correct or delete the relevant personal information at any time. If a customer requests confirmation or correction of their personal information, we will respond appropriately within a reasonable scope after completing necessary procedures such as identity verification.


8. Suspension or Cancellation of Data Transmission

This application does not provide the option of preventing the automatic transmission of the User's data. In order to stop such transmission, please uninstall the application.


9. Alterations

The Company may alter this privacy policy in full or in part. In the event that major revisions take place, an announcement will be made accordingly. 


Inquiries
Please use the information provided below for inquiries pertaining to our handling of personal information.

SHINKURO VALLEY Corp.
E-mail: support@shinkurov.co.jp
Final Update: November 6, 2025